Meet Breesy:
The #1 AI customer experience platform for restoration

More than an AI answering service for restoration & home-services. Breesy captures every lead, triages every call, and provides full visibility into your business.

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Be the first to every call

Instant answer and triage for every type of loss. Win more jobs without adding headcount.

AI-powered FNOL intake that’s clean and consistent

Addresses, access, hazards, and policy/claim details—captured the same way, every time.

Unify what you already use

Breesy connects the tools you rely on so dispatch, field, and office stay in sync—from first call to finished job.

Coverage that fits your day

After‑hours: call‑center replacement with better lead capture, on‑call dispatch, and clean notes. Full 24/7: bring the same quality to daytime—virtual receptionist, overflow handling, and IICRC‑informed question answering.

Call Surge: scale when it storms

Automatically expand call intake during weather spikes so you never miss a lead. Breesy scores each call by urgency and job potential, then routes your team to the highest-value opportunities.

Out of the box. Fits your stack.

Get value on day one. Keep your systems. Breesy plugs into your communications and job tools so results show up right away.

Coverage window

Primary purpose

Response & triage

Team coordination

Customer experience

Staffing impact

Best fit

High-volume events

Nights, weekends, holidays

Replace after-hours call center with instant answer and clean intake

Instant answer - Urgency detection - Automated triage

On-call dispatch • Al smart escalations - Increased visibility & accountability

Insurance-ready intake. Every call recorded and searchable

Win more jobs without adding headcount after-hours

Teams with solid daytime ops wanting stronger nights/weekends

Elastic intake at nights/weekends; on-call activation & dispatch; lead scoring for priority callbacks.

All hours: day + night

Unify day and night into one consistent

experience

Instant answer at every hour with the same triage quality - Storm scaling

On-call + business-hours routing - Overflow handling. Call surge triage

All of After-Hours + daytime virtual receptionist & IICRC-informed FAQs

Extend the staffing benefit across all hours -no extra headcount

Teams wanting one always-on experience across locations

24/7 surge handling by day and night; priority filtering and lead scoring across all
hours.

Testimonials

Loved by teams like yours

"I've had the privilege of volunteering with this organization for over a year, and it’s been an incredibly rewarding experience. They truly care about making a real difference and empowering people in need. The work they do is both impactful and inspiring!"

Emily R

"I’ve been supporting this nonprofit for several years, and I am always impressed by their transparency and commitment to their mission. They truly make every donation count, and I know my contributions are helping to create lasting change."

Carlos M

"This organization changed my life. The support I received helped me get back on my feet, and I now have the confidence to pursue my goals. I’m forever grateful for the resources and kindness they provided me."